Welcome to pk7. Our Privacy Policy explains what information we collect, why we collect it, and how we keep it secure. By using pk7, you agree to this policy – so it's worth a quick read before you get started.
We believe your data belongs to you. pk7 never sells your personal information to third parties or uses it for anything unnecessary without your consent. This isn't just a statement – our entire system is built on that principle.
This Privacy Policy applies to all pk7 services – including the website, mobile app, Live Casino, slots, Sports Betting, and promotions.
1 What Information We Collect
Pk7 collects two types of information from you – what you provide directly, and what is generated automatically as you use the platform. Details are outlined below.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification (KYC) |
| Contact Information | Mobile number, email address | Account registration & communication |
| Financial Information | Payment methods, transaction history | Deposit & withdrawal processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Gaming history, betting patterns | Service Improvement & Responsible Gaming |
We only collect information that is necessary to provide our services. We never ask for personal data we don't need.
2 How Your Information Is Used
Pk7 uses your information only for specific, transparent purposes. We never use your data in any way that works against your interests.
- Account Management: For registration, login, and identity verification.
- Transaction Processing: To confirm deposits, withdrawals, and payments.
- Customer Service: To quickly resolve your questions and issues.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Service Improvement: Used in analytics to improve your platform experience.
- Promotions: To send you relevant offers based on your preferences (which you can opt out of at any time).
- Legal Obligations: To meet regulatory requirements and fulfill legal obligations.
If you no longer wish to receive marketing messages from pk7, you can unsubscribe at any time from your account settings.
3 Data Storage & Security
Pk7 uses industry-leading technology to keep your data secure. Our servers are fully encrypted and undergo regular security audits.
- All data is transmitted via 256-bit SSL/TLS encryption.
- Stored data is protected with AES-256 encryption.
- Passwords are never stored in plain text; they are kept in hashed form only.
- Server access is restricted to a limited number of authorized personnel only.
- Regular third-party security assessments (Penetration Testing) are conducted.
- Your data is typically retained for up to 5 years after account closure, after which it is securely deleted.
If unusual activity is detected on your account, pk7 will automatically alert you and, if necessary, temporarily lock the account.
4 Sharing Data with Third Parties
Pk7 never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services.
- Payment Processor: The necessary information is shared with the payment gateway to process transactions.
- Identity Verification Provider: Third-party verification services are used to complete the KYC process.
- Regulatory Authority: We may be required to share information with licensing authorities and government agencies for legal purposes.
- Technology Service Provider: Limited data applies for cloud hosting and cybersecurity services.
Every partner is contractually bound to uphold our privacy standards. They may only use data for the specified purpose and nothing else.
5 Cookie Policy
The pk7 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.
- Essential Cookies: Required for login sessions and security; these cannot be disabled.
- Functional Cookies: Remembers your preferences and language settings.
- Analytics Cookies: Collects anonymous data to help us understand how the site is used.
- Marketing Cookies: Helps deliver relevant ads and offers to you.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the platform functions.
6 Your Data Rights
Every pk7 member has important rights regarding their personal data. We respect these rights and are committed to upholding them.
Right to Access Your Data
You can request to know what information we hold about you.
Right to Correct Your Data
You may request corrections to any inaccurate or outdated information.
Right to Delete Your Data
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
In certain cases, you can request that the use of your information be restricted.
Right to Data Portability
You can request a copy of your data in a standard, downloadable format.
Right to Object
You may object to your data being used for marketing or other specific purposes.
To exercise any of these rights, contact pk7 customer support. We typically respond within 30 days.
7 Children's Privacy
Pk7 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If a parent or guardian discovers that their child has created a pk7 account, please contact us immediately.
In such cases, we will close the account and delete all collected data. We also recommend using parental control software to manage access to pk7 on shared family devices.
8 Right to Policy Changes
Pk7 may update this Privacy Policy as needed. Any changes will be reflected in the updated date at the top of the page. For significant changes, members will be notified via email or through the platform.
Continued use of pk7 after any changes takes effect will be considered acceptance of the updated policy.
9 Contact & Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to the pk7 customer support team. We're always here to help.
- Email: [email protected] (responses are typically sent within 24 hours)
- Live Chat: Reach us directly from within the platform
- For more information, visit our FAQ Page View
Pk7's customer support team is available in Bengali, 7 days a week, 24 hours a day.
Why pk7 is trusted to protect your information
256-bit SSL Encryption
Every transaction and piece of personal data is protected by bank-grade SSL encryption – the same standard used by the banking industry.
Strict KYC Verification
Pk7's KYC process is more than a legal requirement – it's your shield against unauthorized access to your account.
Your Data Is Never Sold
Pk7 never sells your personal information to third parties. Your data belongs to you.
Automated Protection Systems
Pk7's AI-powered security system monitors for unusual activity 24/7 and triggers instant alerts.
Regular Security Audits
Independent third-party experts regularly audit pk7's security to ensure any vulnerabilities are identified and addressed promptly.
Full Control in Your Hands
Opt out of marketing, view your data, or request deletion — it's all in your hands. pk7 gives you full control.